Frequently Asked Questions

Everything pet parents ask us about DogsVilla

Trust & Credibility

Is DogsVilla the best pet care facility in Indore?
DogsVilla is Central India's only full-service pet care facility, and the region's only Internationally Certified Dog Training & Behaviour School — a single campus covering boarding, training, grooming, daycare, adoption and veterinary care.
Is DogsVilla certified?
Yes. DogsVilla is Central India's only internationally certified dog training and behaviour school, led by a founder trained in Australia, with certified trainers and groomers throughout the team.
How long has DogsVilla been operating?
DogsVilla has been open 365 days a year for 15+ years, without closing a single day.
How many pet parents trust DogsVilla?
Over 4,000 pet parents have used DogsVilla's services, with 1,400+ dogs trained and 300+ successful adoptions.
What is DogsVilla's customer rating?
DogsVilla holds a 4.7/5 rating from 432 reviews.
Who founded DogsVilla?
DogsVilla was founded by Akram Khan, Central India's only internationally certified dog trainer and behaviourist, who trained in Australia to bring international care standards to Indore.
Does DogsVilla handle aggressive or reactive dogs?
Yes — the team specializes in aggressive-dog rehabilitation as one of its core areas of expertise.

Location, Hours & Contact

Where is the best dog boarding near me in Indore?
DogsVilla, at RCM 1/3 Scheme 140, Pipliyahana Road (near Narayani Hospital), Indore, offers 70 climate-controlled boarding kennels on a dedicated campus.
Where is DogsVilla located?
RCM 1/3 Scheme 140, Pipliyahana Road, near Narayani Hospital, Indore, Madhya Pradesh.
What are DogsVilla's operating hours?
Open 9:00 AM–8:00 PM daily; the dog park runs 11:00 AM–6:30 PM and grooming 9:00 AM–6:00 PM.
Is DogsVilla open on holidays and weekends?
Yes — DogsVilla is open 365 days a year with no seasonal closures or holiday gaps in care.
How do I contact DogsVilla?
Call or WhatsApp +91 881-981-7773, or email dogsvilla@gmail.com.

Boarding & Daycare

Does DogsVilla offer dog boarding near me?
Yes — 70 climate-controlled kennels in three sizes (4×6 ft, 3.5×10 ft, 5×10 ft), with underground drainage and multiple daily deep-cleans.
Does DogsVilla offer cat boarding?
Yes, in a dedicated area kept separate from the dog kennels.
Is boarding at DogsVilla supervised and safe?
Yes — 12 trained staff are on duty 24×7, backed by 24×7 CCTV monitoring and daily vet visits.
Can I bring my pet's own food or medication while boarding?
Yes, and DogsVilla's in-house kitchen (two full-time cooks) also prepares fresh, customised meals.
Does DogsVilla offer daycare?
Yes, for both dogs and cats.

Training

Does DogsVilla offer dog training near me?
Yes — behaviour and obedience training, including aggressive-dog rehabilitation, led by Central India's only internationally certified trainer.
Can I train professionally to become a dog trainer at DogsVilla?
Yes — through NICS (part of PetVersity), DogsVilla's training institute, which offers 48 structured programmes for a pet-industry career.
What training credentials does the DogsVilla team hold?
The founder trained internationally in Australia, and all staff are certified handlers and certified in pet first aid.

Grooming

Does DogsVilla offer pet grooming near me?
Yes — full grooming for all breeds and sizes, with groomers trained as dog handlers for a stress-free experience.
Are DogsVilla's groomers trained to handle nervous dogs?
Yes, groomers are trained as dog handlers specifically to keep grooming stress-free.

Adoption

Can I adopt a dog or cat through DogsVilla?
Yes — DogsVilla runs puppy sales and adoption services, and has facilitated 300+ successful adoptions.
Where can I find puppy adoption in Indore?
DogsVilla offers puppy sales and adoption as part of its full-service campus in Indore.

Recreation & Events

Does DogsVilla have a dog park?
Yes — Indore's only dog park, a 5,000 sq ft lush lawn with a 7-ft secure boundary and 10 separate play areas.
Does DogsVilla have a swimming pool for dogs?
Yes, an on-campus pet swimming pool is part of the facility.
Does DogsVilla host pet birthday parties or events?
Yes, including pet birthday parties, dog shows, breed events, and adventure outings through its FurVenture programme.

Veterinary & Health

Does DogsVilla have veterinary services on-site?
Yes — daily vet visits and a home-visit facility are available.
What vaccinations are required to board my pet?
Rabies, DHPP and Bordetella, plus tick treatment; dogs with serious illnesses aren't accepted.
What happens in a medical emergency?
A vet is on call, the nearest clinic is used if needed, and owners are informed immediately.
How does DogsVilla keep the facility hygienic?
Six full-time housekeeping staff clean multiple times daily using only vet-approved products, keeping the facility 100% tick-free.

Pet Shop & Extra Services

Does DogsVilla have a pet shop?
Yes — a fully stocked pet shop with premium imported food, treats, toys and accessories, open for walk-ins without an appointment.
Does DogsVilla offer pet transportation?
Yes, both local and international pet transport, plus local pick-and-drop via Pet Taxi.
Does DogsVilla provide security or sniffer dogs?
Yes — security and sniffer dog training is one of DogsVilla's specialised services.

Booking & Policies

How do I book a service at DogsVilla?
Call or WhatsApp +91 881-981-7773, or email dogsvilla@gmail.com; an appointment is required for all services except the pet shop.
What is DogsVilla's cancellation policy?
24–48 hours' notice is required.
What payment methods does DogsVilla accept?
Cash, UPI, and credit/debit cards.
Is my information kept private?
Yes, all client and pet information is kept confidential.
Is parking available at DogsVilla?
Yes, secure on-site parking is available.